Frequently Asked Questions

Building your own integration with platforms like Ticketmaster, StubHub, and others might sound simple at first, but in practice it's extremely time-consuming and unreliable. These platforms deploy advanced bot protection that includes CAPTCHAs, IP rate limits, and frequent layout changes. An integration that works today may fail tomorrow — leaving you with broken pipelines and missed data. TicketsData API removes that headache entirely. It delivers clean, structured JSON instantly, without maintaining proxies, browsers, or infrastructure. Instead of fighting access barriers, you get a reliable pipeline of normalized data ready for production use. This lets your team focus on building products and insights, not debugging pipelines at 3 AM.

TicketsData is built for anyone who depends on live event information to power their business or research. Our clients include ticket brokers, resellers, marketplaces, analysts, and startups launching new event apps. Enterprises use our API to feed real-time event data into dashboards, pricing engines, and analytics pipelines. Whether you're a solo developer testing a few events or a global company handling millions of requests per day, TicketsData scales seamlessly with your needs.

TicketsData currently supports 10 marketplaces: Ticketmaster, StubHub, SeatGeek, VividSeats, Gametime, TickPick, Viagogo, Dice.fm, Eventbrite, and AXS (available on Pro plans and above). By combining all of them into one normalized API, you avoid learning separate endpoints, authentication systems, and response formats. Instead, you make a single request and receive consistent, unified JSON output across all platforms. This is particularly valuable for teams tracking both primary and secondary markets in real time.

No — all supported marketplaces are included within your plan and monthly quota. We've done the hard work of integrating and maintaining every provider, so you don't need to purchase them individually. Once subscribed, you can access all available platforms — Ticketmaster, StubHub, SeatGeek, VividSeats, Gametime, TickPick, Viagogo, Dice.fm, and Eventbrite — through a single API. You pay only for the number of API credits you consume, not per marketplace.

A Market Intelligence report is a cross-market fetch that simultaneously queries all supported resale marketplaces for a single event via the /match endpoint. It returns a unified intelligence report including per-section arbitrage spreads, fee burdens, cheapest entry points across platforms, and recommendations. Each report consumes 12 API credits and counts against your monthly Market Intelligence report quota. This feature is available on Pro plans and above.

API credits are consumed by individual /fetch and /events calls — one credit per call. These are used when fetching listings for a single event on a single platform, or searching events for a performer or organizer. Market Intelligence reports are cross-market intelligence calls via /match that query all platforms simultaneously and consume 12 API credits each. The Starter plan includes 10,000 API credits and 250 Market Intelligence reports per month.

Yes. The Starter plan includes a free trial — no credit card required. You get full access to all supported marketplaces and features during your trial period, including the Live API Tester in the dashboard, monitoring, and real-time data fetching. The trial is a great way to evaluate the API with your own event URLs before committing to a subscription.

Yes. Every plan includes access to the monitoring engine, which polls events at intervals from 1 to 60 minutes and fires alerts when specific conditions are met. You can configure alerts for price changes, price drops only, new listings added, inventory selling out, fee changes, or seat map changes. Alerts are delivered via email, Discord webhook, or your own custom webhook endpoint.

Absolutely. Business and Enterprise plans are designed for high-volume workloads with concurrency management, load balancing, and dedicated infrastructure. The API can handle millions of calls per day without performance degradation. Some of our largest clients refresh thousands of events every hour, relying on the stability and accuracy of TicketsData. With optional SLAs, priority support, and custom rate limits, you can safely integrate TicketsData into mission-critical pipelines where uptime and precision matter most.