TicketsData Platform Status
Live uptime and response times for every marketplace connected to the TicketsData API, checked with real event requests every five minutes.
Live marketplace status
Every 5 minutesWhat each status means
- Operational
- The marketplace answered a live event request with valid data, within normal response times.
- Degraded
- Three checks in a row failed, timed out or returned unusable data. Short blips are retried silently first.
- Pending
- The first check of this visit is still running.
If every marketplace here shows Operational, the issue is most likely in the request itself. The docs list every error code, or send us the request and we will look at it.
How the TicketsData status checks work
The TicketsData Platform Status page monitors every marketplace the API connects to across the primary and resale markets. The full list is on our marketplaces page. Each one is checked automatically every five minutes with a live event request, not a simple ping, so the result reflects what your own integration would see at that moment.
A check only counts as Operational when the marketplace returns usable event data. A response that arrives but comes back empty or malformed is treated as a failure, because an application depending on that data would fail too. Before a marketplace is marked Degraded, the check is repeated up to three times a few seconds apart, so rate limits and short network blips do not raise false alarms.
Response times
The response time next to each marketplace is how long the latest check took, and the summary at the top averages them. Times rise during major on-sales and playoff games, when demand on the marketplaces peaks. A rising average with no Degraded flags is an early sign of load on a marketplace, and a good reason to allow longer timeouts in your own code.
Using this page in your workflow
Check this page before a large batch job or a scheduled sweep of events, and when your integration starts returning errors: it tells you quickly whether the cause is a marketplace or your own request. If one marketplace is degraded, your application can skip that source for a cycle instead of showing errors to your users. Live data from every marketplace is available on every plan.