Terms of Use

Last updated: September 1, 2025

1. Introduction

Welcome to TicketsData.com (“TicketsData”, “we”, “us”, “our”). These Terms of Use (“Terms”) govern your access to and use of our website, APIs, and related services (collectively, the “Service”). By using the Service, you agree to these Terms and our Privacy Policy.

2. Eligibility and Account Registration

You must be at least 18 years old and have legal authority to enter into this agreement. You are responsible for maintaining accurate account information and securing your credentials. All activity under your account is your responsibility.

3. Subscriptions, Payments, and Quotas

TicketsData offers tiered subscription plans with defined usage quotas and features. By subscribing, you agree to pay all applicable fees through our secure payment provider (Stripe). Fees are non-refundable unless otherwise stated. We may adjust quotas or pricing periodically, with notice on our website or via email.

4. License and Permitted Use

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business or analytical purposes in accordance with your active plan. You agree to use the Service only in lawful ways, consistent with these Terms and applicable laws.

5. Prohibited Use

• Automate ticket purchases, queue bypassing, checkout automation, or resale (“scalping”) activities.
• Violate any laws, intellectual property rights, or contractual restrictions.
• Attempt to disrupt, overload, reverse-engineer, or gain unauthorized access to the Service.
• Share or resell API keys or account credentials.
• Misrepresent or falsely imply affiliation with any ticketing marketplace.

6. API Access and Marketplace Data Usage

6.1 Service Overview

TicketsData provides structured and normalized access to publicly available ticketing and event information (“Marketplace Data”) via its proprietary API (“TicketsData API”). Data is collected exclusively from publicly accessible web resources and endpoints open to general users and does not rely on privileged credentials or private integrations.

6.2 Lawful and Ethical Aggregation

TicketsData operates solely within lawful and transparent access boundaries. The Service is designed for informational and analytical purposes only and does not perform automated purchasing, cart actions, or any activity intended to interfere with or substitute the functionality of ticketing marketplaces. All collection follows fair-access principles and avoids interaction with non-public or restricted systems. TicketsData collects and displays information in a way that respects accessibility policies and removes non-public or copyrighted assets.

6.3 Third-Party Sources

Marketplace Data may originate from publicly available sources related to Ticketmaster, StubHub, SeatGeek, VividSeats, Etix, TodayTix, and other platforms (“Third-Party Sources”). TicketsData is an independent data aggregation provider, not affiliated with, endorsed by, or acting on behalf of any Third-Party Source. All trademarks remain the property of their respective owners.

6.4 License to Use the API

You are granted a limited, non-exclusive, revocable license to access the API within your subscription limits and to use it solely for lawful informational, analytical, or research purposes.

6.5 Customer Responsibility

Each TicketsData API customer is solely responsible for how they use Marketplace Data and for ensuring compliance with all applicable laws, regulations, and the terms of the respective marketplaces from which such data originates. TicketsData bears no liability for misuse, redistribution, or violation of third-party terms by an API customer.

6.6 Usage Restrictions

• Republish or resell raw Marketplace Data without meaningful transformation.
• Use the API to impersonate, replicate, or compete with any marketplace.
• Exceed rate limits or circumvent technical controls.
• Remove or obscure attribution to TicketsData.

6.7 Data Accuracy and Availability

While we strive for accuracy and freshness, Marketplace Data is dynamic and subject to change. TicketsData does not guarantee accuracy, completeness, or uninterrupted availability of any data.

6.8 Compliance and Termination

We may suspend or terminate access if usage violates these Terms or presents risk to TicketsData or its partners. TicketsData may periodically adjust aggregation processes to align with fair-access principles and evolving public data standards. If a data source identifies a specific compliance concern, TicketsData will review the request in good faith and may modify or restrict related content where legally required or technically appropriate.

7. Intellectual Property

All rights in the Service and its content belong to TicketsData or its licensors. You retain ownership of your own data but grant us a limited license to use it for operation and support.

8. Data Protection and Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we process personal information.

9. Disclaimers and Limitation of Liability

The Service is provided “as is” and “as available.” TicketsData disclaims all warranties, including merchantability and fitness-for-purpose. To the maximum extent permitted by law, our total liability will not exceed the fees paid in the previous 12 months, and we are not liable for indirect or consequential damages.

10. Termination and Suspension

We may suspend or terminate your account if you breach these Terms. Upon termination, your right to use the Service ends immediately.

11. Governing Law

These Terms are governed by applicable international contract law principles. Disputes shall be resolved through good-faith negotiation.

12. General Provisions

These Terms and our Privacy Policy form the entire agreement between you and TicketsData. If any provision is found invalid, the rest remains enforceable. We may assign our rights without restriction.

13. Contact

For questions about these Terms, please contact us at info@ticketsdata.com.