Privacy Policy

Last updated: September 1, 2025

1. Overview

This Privacy Policy describes how TicketsData.com(“TicketsData”, “we”, “us”, or “our”) collects, uses, and protects information when you visit our website or use our API services (collectively, the “Service”). By using the Service, you consent to the practices described in this Policy.

2. Information We Collect

We collect only the information necessary to operate and improve the Service, including:

• Account Information: name, email address, and authentication details you provide when creating or managing an account.
• Billing Information: payment details and billing history handled securely by our payment provider (Stripe).
• Usage Data: logs, API call metadata, IP address, device information, and timestamps used for analytics and security.
• Communication Data: emails or messages sent to support or through contact forms.
• Cookies & Tracking: small data files to enhance usability, remember preferences, and analyze traffic patterns.

3. How We Use Information

• Provide, operate, and maintain the Service.
• Process subscriptions and payments through secure providers.
• Improve API performance, reliability, and user experience.
• Communicate with users regarding updates, billing, or support.
• Prevent abuse, fraud, or unauthorized access.
• Comply with legal obligations and enforce our Terms of Use.

4. Data Sharing and Disclosure

TicketsData does not sell personal data. We may share information only with trusted third-party processors when necessary to operate the Service, such as:

• Payment processing: Stripe securely handles all billing and card information.
• Hosting and analytics: cloud providers and performance monitoring services that assist in delivering the platform.
• Legal compliance: when required by applicable law, court order, or government request.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described above, comply with legal obligations, or resolve disputes. Logs and technical records may be retained longer for security and analytics.

6. Data Security

We use industry-standard security measures, including encryption, access controls, and regular audits, to protect your information against unauthorized access, alteration, or destruction.

7. International Data Transfers

Because TicketsData uses global infrastructure and service providers, your data may be processed or stored in multiple locations. All transfers follow standard contractual safeguards to ensure adequate protection of personal information.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of inaccurate data.
• Restrict or object to certain processing activities.
• Request data portability in a structured format.
• Withdraw consent for processing where applicable.

To exercise these rights, contact us at info@ticketsdata.com.

9. Cookies

Our website uses cookies to improve functionality and analyze usage. You can disable cookies through your browser settings, but some features may not function properly without them.

10. Third-Party Links

The Service may contain links to third-party websites or services not operated by TicketsData. We are not responsible for their content, privacy practices, or policies. We encourage you to review the privacy statements of those sites.

11. Children's Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If we learn that such data has been provided, it will be deleted promptly.

12. Policy Updates

We may update this Privacy Policy periodically to reflect legal or operational changes. The latest version will always be posted on this page with an updated “Last updated” date.

13. Contact

For privacy inquiries or data-related requests, contact us at info@ticketsdata.com.